D888 Terms & Conditions
— Your Rights & Responsibilities

In this document, "d888", "we", and "our" refer to d888.biz and its operating entity. "Member", "user", or "you" refers to any individual who uses d888's website, mobile app, or related services.

By creating an account on d888, you fully agree to these Terms & Conditions. If you do not agree with any of the terms, please refrain from using our services. Our services are designed for entertainment purposes and are operated in compliance with applicable laws.

D888 is an internationally licensed online gaming platform serving Bangladesh and players across the globe. All our operations comply with applicable international gaming regulations.

To register an account and use our services on d888, you must meet the following requirements:

• You must be 18 years of age or older.
• Online gaming must be legal in the country where you reside.
• You must be of sound mind and full mental capacity.
• The account must not have been previously closed by d888.
• You may only hold one account.

D888 may request a national ID, passport, or other documents for age verification at any time. Failure to provide the required documents may result in temporary suspension or permanent closure of your account.

When registering with d888, you must provide accurate and complete information. Providing false or misleading details will result in account closure and may lead to forfeiture of any deposited funds.

Required Information:

• Full Name (as per National ID)
• Date of Birth
• Active Mobile Number
• Email Address
• Current Address

KYC Verification:

D888 follows KYC (Know Your Customer) procedures in line with international standards. Identity verification is mandatory prior to withdrawal or for transactions exceeding a specified amount.

Each member may hold only one account. If the same person is found to have created multiple accounts, all accounts will be closed and balances forfeited.

D888 supports deposits and withdrawals for Bangladesh members via bKash, Nagad, Rocket, and bank transfer. All transactions are secure and encrypted.

Deposit Policy:

• Minimum Deposit: ৳300
• Deposits are generally credited instantly
• No processing fees on deposits
• Deposited funds will be returned via the same payment method used for the deposit

Withdrawal Policy:

• Minimum Withdrawal: ৳500
• Regular members: 15–30 minutes
• VIP Members: 3–15 minutes
• Withdrawals may be delayed if KYC verification is not completed
• Additional verification may be required for suspicious transactions

Each bonus offer on d888 has its own specific terms. General terms are listed below, but the specific conditions for each offer can be found on that offer's page.

General Bonus Policy:

• You must meet the specified wagering requirement using your bonus balance
• Only one bonus can be active at a time
• Bonuses have a set expiry period — any unused bonus will be forfeited once it expires
• Bonuses cannot be transferred to another account
• Multiple welcome bonuses from the same household or device are not permitted

About Wagering:

Wagering means you must place bets with your bonus amount a set number of times. For example, a 15x wager on a ৳1,000 bonus means you need to bet a total of ৳15,000 before any winnings from that bonus can be withdrawn.

The following general rules apply to all betting on d888. Additional sport-specific rules are also available in their respective sections.

• Once a bet is confirmed, it cannot be changed or cancelled (unless a Cash Out option is available).
• Odds in Live Betting may change due to server delays; any bet placed after a match has ended will be considered void.
• D888 is not liable if a bet fails to process due to technical issues.
• D888 reserves the right to set maximum limits on any bet.
• Placing contradictory bets (arbitrage) on the same match is strictly prohibited.

The following activities are strictly prohibited on d888. Violations may result in permanent account closure and forfeiture of all balances.

• Fraud & Deception: Any form of fraud, match fixing, or attempting to gain unfair advantages.
• Multiple Accounts: Operating multiple accounts under the same identity or name.
• Bonus Abuse: Creating multiple accounts or using a family member's account to claim bonuses.
• Money Laundering: Using the d888 platform as a channel for money laundering.
• Software Use: Use of bots, automated software, or any other technical exploit is not permitted.
• Hacking Attempts: Attempting unauthorized access to d888's systems.

D888 takes your personal information very seriously. We collect your data solely to provide our services and ensure security. Your information is never sold to third parties.

What we collect: name, address, email, phone number, transaction history, betting activity, and device information. This data is used to improve our services, prevent fraud, and meet legal obligations.

For more information, please visit our Privacy Policy Read.

D888 firmly believes gaming should be a fun form of entertainment — never something that negatively impacts your life. We encourage all members to game responsibly.

• Set your own daily, weekly, and monthly deposit limits.
• Set up Self-Exclusion for yourself — from 1 day to permanent.
• Use loss limits and betting limits to keep your spending in check.
• If you feel you need help, please reach out to our Support team.

D888 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• For violation of terms and conditions or involvement in prohibited activities.
• Providing false or incorrect information.
• Failing KYC verification.
• If the account has been inactive for an extended period (12 months).
• At the member's own request.

You may close your account at any time. Following your request, d888 will refund any remaining balance; however, any active bonuses will be forfeited.

If you have a complaint about any d888 decision or service, please contact our customer support team first. We will work to resolve your issue as quickly as possible.

Dispute Resolution Process:

1. Start by contacting our Support team via live chat or email.
2. Please describe the issue in detail and attach any relevant evidence.
3. D888 will provide an initial response within 48 hours.
4. Complex cases may take up to 7 business days.

D888 reserves the right to modify, amend, or update these terms and conditions at any time. You will be notified via the website and your registered email before any changes come into effect.

If you continue using d888 after any changes take effect, you will be deemed to have accepted the updated terms. We recommend checking this page regularly.

If you have any questions about these Terms, please contact our Support team — we're always ready to assist you in Bengali.